Suhani Bhatia
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Independent analysis · 2026

How would we know assisted access worked?

How to tell whether naka help desks increased benefit receipt.

Where
Independent analysis
Role
Independent analyst
Period
2026
Methods
Theory of change · identification · measurement
Output
Difference-in-differences design with a matched comparison ward and a process evaluation.

The question

Does assisted welfare access at labour nakas increase successful benefit receipt among informal interstate migrants in three Mumbai wards?

Difference-in-differences with a matched comparison ward, plus a process evaluation. An RCT is a later instrument if a partner can actually randomise. Outcome is successful receipt, not registrations. If the diagnostic shows the break is at the counter, this design follows Option B instead.