Suhani Bhatia
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Independent analysis · 2026

A phone the welfare system assumes

Where digital welfare assumes a phone a woman does not actually use.

Where
Independent spatial analysis
Role
Independent analyst
Period
2026
Methods
State-level mapping · NFHS-5 factsheets
Output
Ranked state map of the account-to-phone gap and a note on what it means for OTP-based welfare.

The question

OTP, e-KYC and portability assume a woman can be reached on a phone she herself uses. Where she has an account she uses and a phone she does not, the system has a number it cannot speak to.

In Madhya Pradesh and Chhattisgarh, own-use accounts run more than 30 points ahead of own-use phones. Digital welfare that depends on OTP assumes the narrower number.
Chhattisgarh39.6 ppOdisha36.4 ppMadhya Pradesh36.2 ppJharkhand30.6 ppRajasthan29.4 ppUttar Pradesh28.9 ppHaryana23.2 ppPunjab20.4 ppUttarakhand19.3 ppTamil Nadu17.6 ppArunachal Pradesh1.8 pp

Gap = own-use bank account minus own-use mobile phone, women 15–49. Phase-II states only. Source: NFHS-5 factsheets. Spatial unit is the state. This is a ranked cartogram of the gap, published here as the map of the finding. A QGIS project file would use the same CSV.

Eleven NFHS-5 Phase-II states. Ranked gap, not a national shapefile. Madhya Pradesh and Chhattisgarh are the severe cases in this set. A digital-first channel in Bhopal is a different object from the same channel in Chennai.

State CSVPython that builds the gap