Suhani Bhatia
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Labs · sketch

On the list, still unpaid

A name on a pension list and a payment in an account are different facts. Toggle a friction at each office. The conversion is the number that should move.

100ListedName is on the payment file
54PaidThe transfer arrives
46Listed but unpaidSuccess on the wrong dashboard

Where the file thins

Listed100
After panchayat82
After BDO64
Paid54

Frictions by office

Each toggle cuts a share of whoever is still in the file. Sequential, not additive.

Panchayat

BDO

Bank